About us

Worsleywear is a small family-run business based in Wales, trading since 1979.

All our products are end-of-line stock which we purchase directly from the manufacturers, bringing them to you for low prices and preventing them from ending up in landfills instead. A win-win for you and our planet.

This are offering a wide range of brands from Berlei, M&S, Next to Gossard, Oysho, Torrid as well as brands like Nike, Boohoo and more. Our range of clothing reaches from cozy Jumpers and pyjamas to underwear for any occasion: from functional and comfortable everyday wear to luxurious and sexy lingerie for a special occasion.

Whatever we can’t find a new home for, we give to good causes to support people in crises, like people in and from Ukraine.

Our packaging consists only of recyclable materials, using cardboard whenever possible.

If you have any questions or problems, please don’t hesitate to contact our customer support team – we are always happy to help and we’ll get back to you as fast as possible.

Return Policy

We hope you are happy with your purchase. However, if you are not satisfied with your purchase for any reason, you may return it for a full refund within 60 days of the date of purchase.

To return an item, please follow these steps:

1. Package the item carefully and include a copy of your receipt.
2. Ship the item to the following address:

Worsleywear, Tayna Business Park, High Street, Abergele LL22 7AR

3. Once we receive the item, we will process your refund within 10 business days.

Please note that the following items are not eligible for return:

• Items that have been used or damaged
• Items that are not in their original packaging
• Items that do not have a receipt

We also cannot accept returns of underwear due to hygiene reasons.

The buyer is responsible for paying for return shipping.

If you have any questions about our return policy, please contact us at [your contact information].

Thank you for your purchase!

Shipping

All items ordered by 2:00pm GMT (UK Time) ship the same working day. Orders received after this time will ship the next working day.
Delivery times provided by eBay are ESTIMATED and can be influenced by external factors both locally and worldwide (such as Postal Strikes, Severe weather or customs delays).
Our estimates for delivery are as follows: United Kingdom (2nd Class Post): 2-5 Working days United Kingdom (1st Class Post): 1-2 Working days Europe : 4-14 working days Worldwide: 4-14 working days Please note: Working days are defined as Monday to Friday excluding any public holidays. Some international locations can experience delays beyond the estimates provided above.