About us

Worsleywear is a small family-run business based in Wales, trading since 1979.

All our products are end-of-line stock which we purchase directly from the manufacturers, bringing them to you for low prices and preventing them from ending up in landfills instead. A win-win for you and our planet.

This are offering a wide range of brands from Berlei, M&S, Next to Gossard, Oysho, Torrid as well as brands like Nike, Boohoo and more. Our range of clothing reaches from cozy Jumpers and pyjamas to underwear for any occasion: from functional and comfortable everyday wear to luxurious and sexy lingerie for a special occasion.

Whatever we can’t find a new home for, we give to good causes to support people in crises, like people in and from Ukraine.

Our packaging consists only of recyclable materials, using cardboard whenever possible.

If you have any questions or problems, please don’t hesitate to contact our customer support team – we are always happy to help and we’ll get back to you as fast as possible.

Return Policy

Naturally we hope you will be delighted with your purchase. In the event that you decide to cancel the agreement you must inform us within 14 days of receiving your purchase.
To ensure the safe return of the merchandise, please package your item with care & include a copy of your invoice so that we can relate the return to your account.
If you wish to exchange your item for another size, we recommend re-ordering the size that you want and returning the one that you do not want for a refund - this ensures that we have the stock available for you and avoids disappointment.
Please note: We cannot accept returns of Knickers / Briefs / Bodies due to hygiene reasons.
All items must be returned with their original packaging with tags attached to the item & in the same condition that they were received.

Shipping

All items ordered by 2:00pm GMT (UK Time) ship the same working day. Orders received after this time will ship the next working day.
Delivery times provided by eBay are ESTIMATED and can be influenced by external factors both locally and worldwide (such as Postal Strikes, Severe weather or customs delays).
Our estimates for delivery are as follows: United Kingdom (2nd Class Post): 2-5 Working days United Kingdom (1st Class Post): 1-2 Working days Europe : 4-14 working days Worldwide: 4-14 working days Please note: Working days are defined as Monday to Friday excluding any public holidays. Some international locations can experience delays beyond the estimates provided above.